How do I cancel a training session?

To cancel your virtual classroom training session:

_ Click on 'Training calendar' in the Speexx portal.
_ The Training calendar will appear. Select the tab 'My bookings'.
_ Click on the session you would like to cancel.
_ Select 'Cancel booking' from the pop-up window.

If you have any problems, please click the “?” symbol above the calendar for help.

CANCELLATION PERIODS:

1:1 sessions and phone training must be cancelled at least 4 hours before the scheduled start time. If you want to cancel closer to the time, you will lose the session.

Group sessions in the Virtual Classroom must be cancelled 4 hours before the scheduled start time.

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